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Post by ccla on Apr 20, 2009 20:51:50 GMT -5
Hi,
I received the product I ordered from Marine Depot and I have three problems with it:
1) The outer tank does not fit in the holder. 2) The outer tank is cracked near the top at where the groove for the top is. 3) The hole in the bigger part of the holder is not low enough to line up with the slot in the smaller part of the holder.
Should I return the item for a replacement to Marine Depot or are you still replacing the defective parts directly?
Best Regards Claudio Cavalli
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Post by wsonner on Apr 20, 2009 22:29:19 GMT -5
Please send your purchase information for verification to wesley.sonner@reefgently.com and we'll ship you a new unit as soon as possible.
Wes
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